Category Archives: Guest Comments

Annie and Nicholas  are always helpful and friendly. Nicholas even looked up a coupon on his iPhone and ordered Dominos Pizza for us at a huge discount. Great team and resort.
Submitted by: The Miller Family, Snow Lake Lodge

All very comfortable, better than home!
Submitted by: The Beauvais Family, Snow Lake Lodge

Annie was very nice, friendly and courteous. We enjoyed all the games. The maintenance guys were very helpful by turning on the spa for us.
Submitted by: The London Family, Snow Lake Lodge

Cindy was extremely friendly, courteous & helpful as we were planning our reservation. She was also helpful as to local sites to visit. Annie was dually as helpful with the same. Submitted by: The Kacer Family, Snow Lake Lodge

Entire Staff, I was delighted by the genuine good service of the entire staff from both receptionist I came in contact with to the room service people and the maintenance man who helped me back up and out of the parking space. Our family had a great time and hope I can stay here again [...]

I would like to say Snow Lake Lodge is kept up so nice for the years it has been here in Big Bear. The rooms are so clean. I would say you need to commend the manager for making sure this all happens. I have been a guest for a couple of stays and enjoyed [...]

I enjoyed staying here. It was relaxing, peaceful and very well kept. Everyone was extremely nice. Thanks for a PERFECT VACATION!!!